Controlling Modern Work
Another focus of my work is managing individuals, teams, and organizations. How can organizations successfully execute their strategic ideas and plans? How do organizational teams successfully collaborate on strategic initiatives? How can their work best be managed? I am particularly interested in how to manage modern work in the 21st century, which is characterized by more digital or hybrid work involving not only full-time employees but also freelancers, for example, and where algorithms may replace humans.
Cardinal, L.B.; Kreutzer, M. & Miller, C.C. (2017): An Aspirational View of Organizational Control Research: Re-invigorating Empirical Work to Better Meet the Challenges of 21st Century Organizations, Academy of Management Annals, 11(2): 1-34; https://doi.org/10.5465/annals.2014.0086; received Academy of Management Annals Best Paper Award for Volume 11
Kreutzer, M. & Walter, J. (2025) Reconceptualizing Organizational Control: Managing in the Age of Hybrid Workplaces, Artificial Intelligence, and the Gig Economy. Cambridge University Press. Online-ISBN: 9781009282765; https://doi.org/10.1017/9781009282765 (Published on November 28, 2024)
Walter, J., Kreutzer, M. and Kreutzer, K. (2020), Setting the tone for the team: A multi-level analysis of managerial control, peer control, and their consequences for job satisfaction and team performance. Journa of Management Studies, Vol. 58(3), 849-878 https://doi.org/10.1111/joms.12622
Cardinal, L.B., Kreutzer, M., Miller, C.C. (2019) Organizational Control, Oxford Bibliographies in Management. Ed. Ricky Griffin. New York: Oxford University Press. DOI: 10.1093/obo/9780199846740-0176
Kreutzer, M., Cardinal, L.B., Walter, J., Lechner, C. (2016). Formal and Informal Control as Complement or Substitute? The Role of the Task Environment. Strategy Science, Vol. 1(4). https://doi.org/10.1287/stsc.2016.0019
Kreutzer, M., Walter, J., Cardinal, L.B. (2015) Organizational control as antidote to politics in the pursuit of strategic initiatives, Strategic Management Journal, Vol. 36: 1317–1337. https://doi.org/10.1002/smj.2306.